Telesales job description uk? (2024)

Telesales job description uk?

Make sales and market products and services by phone, answer incoming customer calls and make outgoing sales calls, maintain thorough understanding of products and services, process sales, meet sales goals.

What is a telesales job description?

Telesales representatives play a vital role in generating leads for the sales team. They contact potential and existing customers by phone to inform them of their company's products, services and offers. Telesales agents also receive phone calls of people responding to direct marketing and advertising campaigns.

What qualities are required for telesales?

Is telesales a hard job?

We're definitely not scamming anyone, and it's like any other sales job, only it's over the phone. 3. Even if you have a sales background, you won't be completely prepared with how hard it is to sell something over the phone. I had a background in sales and being able to sell something always came really easy to me.

What is the difference between telemarketing and telesales?

Telesales is a much older term and is specifically about selling products or services. Telemarketing is a form of direct marketing that generates new customers – it's more about building leads than sales. Telemarketing is carried out via the telephone.

What is the most important telesales skill?

Many skills are considered important in the field of telesales. Those include communication, listening, negotiation as well as motivation. When an interviewer asks about what you think is the most important skill, they are testing you. They want to see if you have the right skill set.

Is telesales same as customer service?

The main difference between telesales and customer service is that telesales is a sales-oriented role, while customer service is more focused on providing assistance and support to customers.

What is an outbound telesales job description?

Outbound sales reps contact cold and warm leads and prospective clients from an outsourced or in-house call center to deliver their sales pitches. Sales calls can be conducted through various communication channels, including phone calls and in-person meetings.

Why should we hire you for telesales?

5 Why you want to be a telesales representative? I consider myself as someone with good communication skills over the phone and with the ability to generate sales lead. I have great listening skills and can work well with different types of personalities on the phone.

Is telesales a good career?

One of the most significant advantages of a telesales job is that you can set your paycheck depending on the results you get as there is a possibility of doubling your base salary. It is a demanding occupation because you have to rise above ranks to be an authentic voice for the brand you are representing.

How much do telesales people make?

How much do telesales agents make?

The average salary for TELESALES Representative is £29,845 per year in the United Kingdom. The average additional cash compensation for a TELESALES Representative in the United Kingdom is £6,963, with a range from £2,248 - £21,567.

What are the disadvantages of telesales?

Is telesales a call center?

Telemarketing has been around for centuries, in various forms and iterations. Essentially, it's the process of selling goods or services over the phone. Call centers often provide telemarketing services, but they also work with customer service, technical support, and other departments that need phone assistance.

Is telesales cold calling?

While telemarketing refers to a broad category of outbound calls made to potential customers to gather information or promote a product or service, cold calling explicitly targets potential customers with the goal of setting an appointment or closing a sale.

What is an example of telesales?

Telemarketing, often called “telesales” or “inside sales”, involves selling services or products by telephone or online. Think of the times when you've received calls from companies imploring you to upgrade your cell phone. That's telemarketing.

How to be successful at telesales?

What are the 5 telemarketing techniques?

What is the career progression of telesales?

Telesales Representatives: there are two distinct paths that telesales representatives can take. Some will move into a Team Leader role before eventually moving into a Sales Manager position responsible for the outbound sales operation.

How much do telesales executives make?

The average salary for Telesales Executive is AED 18,400 per month in the Dubai, United Arab Emirates. The average additional cash compensation for a Telesales Executive in the Dubai, United Arab Emirates is AED 14,400, with a range from AED 3,600 - AED 49,005.

What is telesales also known as?

Telemarketing (sometimes known as inside sales, or telesales in the UK and Ireland) is a method of direct marketing in which a salesperson solicits prospective customers to buy products, subscriptions or services, either over the phone or through a subsequent face to face or web conferencing appointment scheduled ...

What marketing type is telesales?

Telemarketing is the direct marketing of goods or services to potential customers over the telephone or the internet. Four common kinds of telemarketing include outbound calls, inbound calls, lead generation, and sales calls.

What is telesales trainee job description?

Observes the sales process by assisting sales representatives in acquiring new business. Practices and tests sales strategies by calling existing and new clients. Maintains and develops relationships with clients. Assists customers in providing them with information like product or service quotes.

What is the job description for telesales team leader?

Job Overview

As a Telesales Manager, you should be able to address any customer queries and handle complaints. Also, you will be responsible for setting monthly and yearly sales targets. You should have excellent communication skills and the ability to maintain long-term customer relations.

What are the skills of outbound telesales?